Note that both features require the other person help initiate the connection. Windows Remote Assistance is still included in Windows 10, just in case you need it. If one of you is using Windows 7 or 8, you can use the older Windows Remote Assistance. If you’re both using Windows 10, you can use the built-in “Quick Assist” app to do this. RELATED: The Best Tools to Easily Perform Remote Tech Support
They work similarly to Remote Desktop, but are available on all editions of Windows and are easy to set up. Windows offers a few built-in tools for performing remote assistance over the Internet. These tools allow you to take remote control of another person’s computer so you can help them troubleshoot it while you’re on the phone with them.
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